Privacy Policy for Sutra Greens
Sutra Greens ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit our website, engage with our services, or interact with us. Our services include bespoke garden design, sustainable landscaping, hardscaping, plant selection and procurement, irrigation systems, outdoor lighting design, urban farming consultation, vertical garden installations, rooftop gardens, water features, garden maintenance, and landscape master planning.
Information We Collect
We collect various types of information in connection with the services we provide.
- Personal Data You Provide: This includes information you voluntarily provide to us when you contact us for inquiries, request a consultation, subscribe to our newsletter, or engage in our services. This may include your name, contact details (such as email address, phone number, and physical address for project locations), and details about your landscaping project requirements.
- Usage Data: When you access our online platform, we may automatically collect certain information about your device and your browsing actions. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how users interact with our site and improve its functionality.
- Client Project Data: For clients engaging our landscaping and design services, we collect information relevant to the project, which may include property details, design preferences, budgetary information, and other data necessary for effective project execution.
How We Use Your Information
The information we collect is used for various purposes, including:
- Providing and Managing Services: To deliver our bespoke garden design, landscaping, and maintenance services, manage projects, and communicate with clients about their projects.
- Communication: To respond to your inquiries, provide requested information, send newsletters, updates, or marketing communications that we believe may be of interest to you (with your consent where required).
- Improving Our Site and Services: To understand and analyze how you use our online platform and services, which helps us improve functionality, content, and user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Disclosure of Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as website hosting, analytics, marketing assistance, or payment processing. These providers are obligated to protect your data and use it only for the purposes for which it was disclosed.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights (GDPR and Other Applicable Laws)
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): Request the deletion of your personal data under certain circumstances.
- Right to Restriction of Processing: Request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal data under certain circumstances.
- Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal data.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our online platform may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every site you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Sutra Greens
- 10 Anson Road, #28-09
- International Plaza,
- Singapore, Singapore, 079903
- Singapore